Code Colony Support

No matter what the issue, we are on hand to deal with your problems, queries, and requests.

Create a Support Ticket

If you are an existing client, you can create a new support ticket to log your issue or request.

Create A New Support Ticket

Need Help?

If you have a problem, question, or request you can contact us directly by any of the methods on our Contact page.

Contact Us

Our Support Process

When you log a support ticket, here's what happens:

  1. Your ticket is received and acknowledged
  2. We triage the issue and assign it a priority
  3. A member of our team investigates and resolves the issue
  4. You are notified when the fix or change is deployed